VegasMobile Privacy Policy

We at VegasMobile Casino are committed to protecting your personal data and respecting your privacy whenever you use our website, our mobile platforms, or our VegasMobile app. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have over your personal data when you register, deposit, play, or withdraw funds with us. By creating an account or using the Vegas Mobile Casino login page, you confirm that you have read and accepted the practices described below.

Who We Are

VegasMobile Casino is owned and operated by ProgressPlay Limited, a company registered in Malta (C58305), with its registered office at Soho Office 3A, Punchbowl Centre, Elia Zammit Street, St. Julians STJ3154, Malta. We are licensed and regulated by the Malta Gaming Authority under licence number MGA/B2C/231/2012, and licensed and regulated in Great Britain by the Gambling Commission under account number 39335. As the data controller, we determine how and why your personal information is processed across the VegasMobile Casino platform.

Information We Collect

We collect information directly from you and automatically through your use of our services. This includes:

• We gather registration details such as your name, date of birth, address, email address and phone number when you register a VegasMobile account.
• We collect financial information, including payment card details or e-wallet information, when you make a VegasMobile deposit or request a VegasMobile withdrawal.
• We record your gaming and betting activity, including slots, live casino games and sports bets placed through VegasMobile Casino, to manage your account and comply with our regulatory obligations.
• We log technical data such as your IP address, device type, browser, and operating system when you access our site or the VegasMobile casino app.
• We may collect identity verification documents to confirm your age and identity as required under our licence conditions.

How We Use Your Information

We use your personal data to provide and improve our services, including processing your VegasMobile login, verifying your identity, managing deposits and withdrawals, and delivering promotions such as free spins or a VegasMobile bonus code offer. We also use your information to:

• We operate and maintain your account, including access through the VegasMobile Casino login and our VegasMobile app.
• We assess eligibility for offers, including any VegasMobile no deposit bonus or VegasMobile free spins promotion.
• We monitor transactions to prevent fraud, money laundering and underage gambling.
• We send you service communications and, where you have consented, marketing messages about our latest VegasMobile casino bonus offers.
• We use your data to comply with our legal and regulatory obligations under Maltese and UK gambling law.

Cookies and Tracking Technologies

We use cookies and similar technologies to recognise you when you return to VegasMobile Casino, remember your preferences, and keep you securely logged in during your Vegas Mobile Casino login session. Cookies also help us understand how players interact with our slots, live casino games and promotional pages, allowing us to improve the VegasMobile mobile experience. You can manage or disable cookies through your browser settings, although doing so may affect certain features of our site.

Sharing Your Information with Third Parties

We only share your personal data where necessary to operate our services or where required by law. Transaction services connected to VegasMobile Casino are provided by Babaloo Limited, registered in Gibraltar, and your card statement may show ProgressPlay Limited, Babaloo Limited or Babaloo CASHOO.EU. Instant Bank Payment withdrawals are processed by Truelayer Limited. We may also share your information with:

• We work with payment processors and banking partners to complete your VegasMobile deposit or VegasMobile withdrawal securely.
• We share data with regulators, including the Malta Gaming Authority and the UK Gambling Commission, as required under our licences.
• We may disclose information to fraud prevention and identity verification agencies to protect our players.
• We use third-party service providers for hosting, customer support, and analytics, all bound by confidentiality obligations.

We do not sell your personal data to third parties for their own marketing purposes.

Data Security

We take appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure or destruction. All cashier transactions on VegasMobile Casino, including every VegasMobile deposit and VegasMobile casino bonus redemption, are processed in line with PCI compliance standards. Customer funds are held in a segregated bank account; however, in accordance with the Gambling Commission's segregation guidance, these funds are not protected in the event of insolvency.

Data Retention

We retain your personal data for as long as your account remains active, and for a further period afterwards to meet our legal, regulatory and accounting obligations. If your account becomes dormant after 12 months of inactivity, we will notify you before applying any dormancy fee, and we will continue to store your data securely in accordance with applicable retention requirements.

Your Rights Under GDPR

As we process personal data of players in the United Kingdom and Ireland, you have a number of rights regarding your information. These include the right to:

• You can request access to the personal data we hold about you.
• You can ask us to correct inaccurate or incomplete information.
• You can request that we delete your data, subject to our legal and regulatory retention obligations.
• You can object to or restrict certain types of processing, including direct marketing.
• You can withdraw consent at any time where we rely on consent to process your data.

To exercise any of these rights, you can contact our support team, and we will respond in accordance with applicable data protection law.

Responsible Gambling and Your Data

We use certain personal and account data to support responsible gambling tools available at VegasMobile Casino, including deposit, loss, wager and session limits, reality checks, time-outs and self-exclusion. If you register with GamStop, this information is used to prevent access to our site. We may also share relevant data with responsible gambling organisations where legally required.

International Data Transfers

As we operate internationally, your data may be transferred to and processed in countries outside your country of residence, including Malta and Gibraltar. Where such transfers occur, we ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection standards.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically, whether you access VegasMobile Casino through our website, our VegasMobile casino app, or any other platform we offer.

Contact Us

If you have any questions about this Privacy Policy, how we handle your VegasMobile register details, or how to manage your VegasMobile login preferences, please contact our support team at customersupport@instantgamesupport.com. Complaints can be sent to complaints@instantgamesupport.com, and responsible gaming enquiries to playerrelationship@instantgamessupport.com. Our live chat is available 24/7, every day of the year, to assist you with any privacy-related concerns.