VegasMobile Terms and Conditions

Welcome to VegasMobile. These Terms and Conditions govern your use of our website, our mobile applications and all services we provide to you as a registered player. By creating an account with us, depositing funds, or otherwise using our platform, you agree to be bound by these terms in full. Please read them carefully before you begin playing.

1. Who We Are

At Vegas Mobile, we are operated by ProgressPlay Limited, a company registered in Malta (C58305), with its registered office at Soho Office 3A, Punchbowl Centre, Elia Zammit Street, St. Julians STJ3154, Malta. We are licensed and regulated by the Malta Gaming Authority under licence number MGA/B2C/231/2012, and we are also licensed and regulated in Great Britain by the Gambling Commission under account number 39335. Transaction services on our site are provided by Babaloo Limited, and card statements may show ProgressPlay Limited, Babaloo Limited or Babaloo CASHOO.EU. We use Truelayer Limited to handle Instant Bank Payment withdrawals.

2. Eligibility and Account Registration

Our VegasMobile casino login is available only to individuals who are at least 18 years old and legally permitted to gamble in their jurisdiction. When you complete Vegas Mobile register procedures, you confirm that all information you provide is accurate, current and complete. We reserve the right to request identity verification documents at any time, and your account may be suspended until we receive satisfactory verification, which we process within 3 working days of receipt.

• We permit only one account per person, household or IP address
• You must keep your Vegas Mobile login credentials confidential
• We may close or suspend accounts that breach these terms

Our target markets are the United Kingdom and Ireland, and we currently offer our services in English only. Restricted Territories are defined as any jurisdiction which is not the United Kingdom, and we do not knowingly accept players from these regions.

3. Accessing Our Platform

You can enjoy our games through your desktop browser, our mobile-optimised site, or by downloading our VegasMobile app from the App Store or Google Play. No download is required to play directly in your browser. Whether you use the Vegas Mobile app or play via desktop, we ensure the same account, balance and game library are accessible across all platforms.

4. Deposits

At VegasMobile, we accept a range of secure payment methods, including Visa and Mastercard debit cards, PayPal, PayviaPhone, Apple Pay, Instant Bank Payments, PaySafeCard, Payz, Neteller, Skrill and Neosurf. Credit cards cannot be used for gambling transactions in the UK and Ireland, including credit cards registered to an e-wallet. The minimum Vegas Mobile deposit is 10 GBP overall, though minimums vary slightly by method - for example, 15 GBP for Neosurf and 20 GBP for Instant Bank Payment, Payz, Neteller and Skrill. All cashier transactions we process meet PCI compliance standards.

5. Withdrawals

Vegas Mobile withdrawal requests are processed to the same method used for your deposit wherever possible. If that method cannot accept withdrawals - such as PayviaPhone, or Mastercard cards due to issuer restrictions - we will direct your funds to another available method. Our minimum withdrawal is 50 GBP/USD/EUR for wire transfers and 2.50 GBP/USD/EUR for all other methods; however, we allow full withdrawal of balances below this threshold if you contact our Customer Support team directly.

We apply a processing fee of 1%, capped at 3 GBP per withdrawal, and we require at least one successful deposit before processing any withdrawal. Once a withdrawal has been requested, it cannot be cancelled. Processing generally takes 1 business day, though it may take up to 3 business days, with funds typically reaching your account within 7 business days depending on your chosen method.

6. Bonuses and Promotions

Our VegasMobile bonus offers, including our welcome package of up to 1,000 GBP plus 100 free spins on Buffalo Blitz and Starburst, are available to new players making a minimum deposit of 10 GBP. We do not currently offer a Vegas Mobile no deposit bonus, and all bonus offers require a qualifying deposit. Your real balance is wagered first, and wagering requirements are calculated on bonus bets only.

• We apply x10 wagering on bonus funds within 30 days
• We apply x10 wagering on free-spin winnings within 7 days
• We cap conversion at 50 GBP from bonus funds or 20 GBP from free spins
• We exclude Skrill and Neteller deposits from qualifying for most bonuses

We also run regular promotions such as our Mystery Box, Midweek Wheel of Spins, and Weekend Wheel of Spins, each requiring a Vegas Mobile promo code or Vegas Mobile bonus code and a minimum qualifying deposit. Full terms for each promotion, including wagering requirements and maximum conversion limits, are published on our promotions page. We only allow one active bonus per account at any time; additional bonuses are queued as Pending Bonuses. Withdrawing funds before wagering requirements are met will result in forfeiture of all active and pending bonus funds.

7. Our Rewards Programme

We at VegasMobile offer a Rewards Store where the more you play, the more rewards you can choose from. Points are earned and redeemed in the store, and at least one deposit of 10 GBP is required within a 30-day period to collect points or redeem items. Free spins or bonuses purchased through the store must be wagered within 30 days, subject to our standard wagering and conversion caps.

8. Responsible Gambling

We are committed to promoting responsible gambling across our entire platform. You can set deposit, net deposit, wager, loss and session limits directly through your account; reductions take effect immediately, while increases require a 24-hour cooling-off period. We also offer time-outs from 1 to 42 days and self-exclusion periods from 6 months to 5 years, extendable in further periods of at least 6 months. In line with UK gambling regulations, we enforce maximum slot stakes of 5 GBP per spin for players aged 25 and over, and 2 GBP per spin for players aged 18 to 24. If you register with GamStop, we will bar your access to our services accordingly.

9. Our Game Library

Playing responsibly at Vegas Mobile means enjoying our extensive library, which includes over 5,000 titles from providers such as Games Global, Evolution, Light & Wonder, Pragmatic Play, Microgaming and NetEnt. We offer VegasMobile slots, progressive jackpots exceeding 1 million GBP, and a full VegasMobile live casino featuring roulette, blackjack, baccarat and game shows available 24/7.

10. Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted access to our platform. We are not liable for losses arising from your use of our services except where required by applicable law. Customer funds are held in a segregated bank account; however, in the event of insolvency, your funds are not protected, in accordance with the Gambling Commission's "not protected" segregation level.

11. Governing Law and Disputes

These terms are governed by the laws of Malta, without preventing you from pursuing legal proceedings in the United Kingdom where applicable. Any unresolved disputes may be referred to eCOGRA for independent adjudication.

12. Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time. We will notify you of material changes via email or through a notice on our site. Your continued use of our services after such changes constitutes your acceptance of the revised terms.

13. Contact Us

If you have any questions regarding these terms, our bonus policies, or your account, please reach out to our support team via live chat, available 24/7, or by email at customersupport@instantgamesupport.com. For complaints, contact complaints@instantgamesupport.com, and for responsible gaming enquiries, contact playerrelationship@instantgamessupport.com.